Home REPRESENT. Contact Return and refund Is a direct exchange of returned goods possible? Is a direct exchange of returned goods possible? Yes, we often exchange the product for a different size. Either in the form of a courier, when he brings one package and takes the other, or in the form of a Pick-up points, where you take the old package and pick up a new one. Please fill out the following form so we can process your request as soon as possible - Returns and Claims – Create a Ticket Share Tweet Pin It